Privacy & Cookie Policy

Types Of Information Collected

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including first name, last name, phone number, address, email, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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Why Information Is Collected

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

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How Information Is Collected

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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We also collect the information when you create and update a personal account, when you provide it to us via fields such as contact forms, newsletter sign-up, or when you send in to us via phone and email. 

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Additionally, We may collect certain information using Google Analytics and other tools in order for us to understand how people use our website.

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How Visitors Information Is Stored, Used, Shared & Disclosed

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

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All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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The personal information you provide may be shared or disclosed in the following circumstances.

1. We may disclose personal information to third parties when we reasonably believe we are required by law, and in order to investigate, prevent, or take action regarding suspected or actual unlawful or otherwise prohibited activities, including, but not limited to, fraud.

2. We may disclose your personal information if we or any of our assets are the subject of a sale or similar corporate transaction. We will ensure that the third parties who receive your personal information are required to keep it confidential.

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Please be assured that, other than as set out here, we will not pass your personal data to a third-party company for any secondary or unrelated purposes without your prior consent.

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How We Communicate With Visitors

We may contact you to provide Service, notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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Internet Risks

Total security cannot be guaranteed on the internet, no matter how rigorous the rules or our efforts to keep all information safe. Therefore, understand and accept that Matthew Bain Inc. cannot be held liable for damages resulting from you submitting confidential information or personal information via the internet. These communications are at your own risk. In addition, Matthew Bain Inc., its affiliates and subsidiaries, or their respective officers, affiliates, agents, partners, directors, employees, principals, licensors, representatives, successors and assigns, cannot be held liable for any losses or damages (monetary or otherwise) resulting from the misuse of any information collected by any third party or any misuse of any information collected through the website not in violation of our Policy.

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Links To Other Websites

Our website links to third party sites which we do not operate or endorse. These websites may use cookies and collect your personal information in accordance with their own privacy policies. This privacy policy does not apply to third party websites and we are not responsible for third party websites.

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Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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Questions

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@matthewbaininc.com

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Withdraw Consent

If you don’t want us to process your data anymore, please contact us at info@matthewbaininc.com 

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